Data protection

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to all data with which you can be identified personally. You can find detailed information on the subject of data protection in our privacy policy below this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data are collected when you relay information to us. This includes, for example, information that you enter in a contact form.

Other data are automatically collected by our IT systems when you visit the website. These are above all technical data (e.g. Internet browser, operating system, or the time the website was visited). These data are collected automatically when you access our website.

For what purposes do we use your data?

Part of the data is collected to ensure that the website is provided to our customers error-free. Other data can be used to analyse your user behaviour.

What rights do you have related to your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request that these data be corrected, blocked, or deleted. You are welcome to contact us at any time at the address given in the imprint if you have any further questions about data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Moreover, you have the right to request that the processing of your personal data be restricted under certain circumstances. You can find details on this in the privacy policy under "Right to restriction of processing".

Analysis tools and tools of third-party providers

When you visit our website, your surfing behaviour can be statistically evaluated. This takes place primarily via cookies and so-called analysis programs. Your surfing behaviour is usually analysed anonymously; the surfing behaviour cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools. You can find detailed information on these tools and your objection options in the following privacy policy.

2. General information and mandatory information

Data protection

The operators of these webpages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

Various types of personal data are collected when you use this website. Personal data refers to data with which you can be identified personally. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have gaps in security. It is not possible to completely protect data from third-party access.

Information on the responsible body (controller)

The controller responsible for the data processing on this website is:

Regeno GmbH
Pommernstr. 67
68309 Mannheim

Phone: 0621-153252
E-mail: info@regeno.de

The controller is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, or similar).

Revocation of your consent to data processing

A lot of data processing is only possible with your express consent. You can revoke your consent at any time. To do so, sending us an informal notification by e-mail suffices. The legality of the data processing carried out before the revocation remains unaffected by said revocation.

The right to object to data collection in special cases and direct advertising (Art. 21 GDPR)

If data processing takes place based on Art. 6 para. 1 (e) GDPR, you have the right to object to the processing of your personal data for reasons that arise from your particular situation at any time; this also applies to profiling based on these provisions. The respective legal basis, on which the processing is based, can be found in this privacy policy. If you object, we will no longer process your personal data, unless we can verify compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection according to Art. 21 para. 1 GDPR).

If your personal data are processed for direct advertising purposes, you have the right to object to the processing of your personal data for the purpose of such advertising at any time; this also applies to profiling, insofar as it is connected to such direct advertising. If you object, your personal data will no longer be used for the purposes of direct advertising (objection according to Art. 21 para. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority

If there are violations against the provisions stipulated in the GDPR, the data subject has the right to lodge a complaint with a competent supervisory authority, in particular in the member state of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data transmission

You have the right to have data, which we process automatically based on your consent or based on the fulfilment of a contract, transmitted to you or to a third party in a common, machine-readable format. If you request the direct transmission of the data to another responsible body (controller), this will only take place if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses an SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after the conclusion of a chargeable contract, there is an obligation to provide us with your payment details (e.g. account number for direct debit authorisation), said details are required for payment processing.

Payment transactions using the common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser bar.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, blocking, deletion, and correction

Within the realms of the applicable legal provisions, you have the right to obtain information free of charge about your stored personal data, their origin and recipient, and the purpose of the data processing, and, if necessary, you have the right to have these data corrected, blocked, or deleted. You are welcome to contact us at any time at the address given in the imprint if you have any further questions about personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. To do so, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data happened/happens unlawfully, you can request the restriction of the data processing instead of the deletion.
  • If we no longer require your personal data, but you need them to exercise, defend, or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of the data being deleted.
  • If you have filed an objection in accordance with Art. 21 para. 1 GDPR, the interests of you as a person and us as a company must be weighed up. As long as it has not yet been determined whose interests outweigh the other party's, you have the right to request that the processing of your personal data be restricted.


If you have restricted the processing of your personal data, these data – apart from their storage – may only be obtained with your consent, or to assert, exercise, or defend legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest pertaining to the European Union or a Member State.

Objection to advertising e-mails

We hereby object to the use of contact data published within the framework of the imprint obligation to send unsolicited advertising and information material. The website operators expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

3. Data collection on our website

Cookies

The Internet pages partly use so-called cookies. Cookies do not damage your computer or contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain on your end device until you delete them. These cookies enable us to recognise your browser the next time you visit.

You can set your browser so that you are informed when a cookie is stored, and only allow cookies in individual cases; you can block the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you desire (e.g. shopping cart function), are stored based on Art. 6 para. 1 (f) GDPR. The website operator has a legitimate interest in storing cookies for the technically sound and optimised provision of its services. If other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data are not merged with other data sources.

Collection of these data takes place based on Art. 6 para. 1 (f) GDPR. The website operator has a legitimate interest in the technically sound presentation and optimisation of its website – the server log files must be recorded for this purpose.

Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not transmit these data without your consent.

The processing of the data from the contact form takes place exclusively based on your consent (Art. 6 para. 1 (a) GDPR. You can revoke this consent at any time. To do so, sending us an informal notification by e-mail suffices. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

We keep the data you entered in the contact form until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Request via e-mail, phone, or fax

If you contact us by e-mail, phone, or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We do not transmit these data without your consent.

Processing of these data takes place based on Art. 6 para. 1 (b) GDPR, insofar as your inquiry is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 (a) GDPR) and/or on our legitimate interests (Art. 6 para. 1 (f) GDPR), since we have a legitimate interest in the effective processing of inquiries addressed to us.

We keep the data you send to us via contact inquiries until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Registration on this website

You can register on our website to use additional functions of the site. We only process the data that you entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise, we will not accept the registration.

For important changes, such as the scope of the offer or for technically required changes, we use the e-mail address provided during registration to inform you in this way.

The data entered during registration is processed based on your consent (Art. 6 para. 1 (a) GDPR. You can revoke the consent you have given at any time. To do so, sending us an informal notification by e-mail suffices. The legality of the data processing that has already taken place remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Comment function on this website

For the comment function on this page, information about the time the comment was written, your e-mail address, and, if you do not post anonymously, the username you selected will be stored – in addition to your comment.

Storage duration of the comments

The comments and the associated data (e.g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).

Legal basis

The storage of the comments is based on your consent (Art. 6 para. 1 (a) GDPR. You can revoke the consent you have given at any time. To do so, sending us an informal notification by e-mail suffices. The legality of the data processing that has already taken place remains unaffected by the revocation.

Processing of data (customer and contract data)

We collect, process, and use personal data only insofar as these data are required for the establishment, content-related design, or change of the legal relationship (inventory data). This takes place based on Art. 6 para. 1 (b) GDPR, which allows for the fulfilment of a contract or to carry out pre-contractual measures. We only collect, process, and use personal data about the use of our website (usage data), insofar as this is necessary to enable our customers to use the service or to bill our customers for the use of the service.
The customer data collected will be deleted after the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.

Data transmission when concluding a contract for online shops, retailers, and shipping of goods

We only transmit personal data to third parties if this is necessary within the framework of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with the payment processing. There is no other transmission of the data, or only if you have expressly consented to the transmission. Your data are not transmitted to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 (b) GDPR, which allows for the fulfilment of a contract or to carry out pre-contractual measures.

4. Analysis tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

The IP anonymisation function is activated on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website and Internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that if you do this, you may not be able to use all the functions of this website. Furthermore, you can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being sent, collected, and processed by Google, by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection against data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics

You can find more information on the handling of user data by Google Analytics in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order processing

We have concluded an order processing contract with Google and exhaustively implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic features in Google Analytics

This website uses the "demographic features" function of Google Analytics. This allows reports to be created that contain information about the age, gender, and interests of the website visitors. These data come from interest-based advertising from Google and from visitor data from third-party providers. These data cannot be assigned to a specific person. You can deactivate this function at any time via the display settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the point "Objection to data collection".

Storage duration

All data that are stored at Google at the user and event level, which are linked to cookies, user recognitions (e.g. user ID), or advertising IDs (e.g. DoubleClick cookies, Android advertising ID), will be anonymised or deleted after 14 months. For details, see the following link: https://support.google.com/analytics/answer/7667196?hl=en

Google Analytics Remarketing

Our websites use the Google Analytics Remarketing functions in connection with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

This function enables the advertising target groups created with Google Analytics Remarketing to be linked to the cross-device functions of Google AdWords and Google DoubleClick. This way, interest-related, personalised advertising messages, which have been adapted to you depending on your previous usage and surfing behaviour on one device (e.g. mobile phone), can also be displayed on another one of your devices (e.g. tablet or PC).

If you have given your relevant consent, Google will link your web and app browser history to your Google account for this purpose. This way, the same personalised advertising messages can be displayed on any device you use to log in to your Google account.

To support this function, Google Analytics records Google-authenticated IDs of the users, which are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.
You can permanently object to cross-device remarketing/targeting by deactivating personalised advertising in your Google account; to do so, follow this link: https://www.google.com/settings/ads/onweb/.

The summary of the collected data in your Google account takes place exclusively based on your consent; you can give Google your consent or revoke it (Art. 6 para. 1 (a) GDPR. For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the data collection is based on Art. 6 para. 1 (f) GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.

Further information and the data protection regulations can be found in Google's privacy policy: https://policies.google.com/technologies/ads?hl=en.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising programme of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use so-called Conversion Tracking within the framework of Google AdWords. If you click on an advertisement placed by Google, a cookie is set for the Conversion Tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we as a company recognise that the user clicked on the ad and was redirected to this page.

Every Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers, who have opted for Conversion-Tracking. Customers come to know the total number of users who clicked on their ad and were redirected to a page with a Conversion Tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the Conversion Tracking statistics.

The storage of "conversion cookies" and the use of this tracking tool are based on Art. 6 para. 1 (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy: https://policies.google.com/privacy?hl=en.

You can set your browser so that you are informed when a cookie is stored, and only allow cookies in individual cases; you can block the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Facebook Pixel

To measure conversion, our website uses the visitor behaviour pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

This way, the behaviour of site visitors can be tracked after they have been forwarded to the provider's website by clicking on a Facebook ad. Thereby, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes, and future advertising measures can be optimised.

The collected data are anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data are stored and processed by Facebook; a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage guidelines. Facebook thus enables advertisements to be placed on Facebook and other platforms apart from Facebook. We, as the website operator, cannot influence the use of these data.

Facebook pixels are used on the basis of Art. 6 para. 1 (f) GDPR. The website operator has a legitimate interest in effective advertising measures, including social media.

You can find further information on protecting your privacy in Facebook's privacy notice: https://facebook.com/about/privacy/.

You can also deactivate the remarketing function "Custom Audiences" in the settings for advertisements under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You have to be logged into Facebook to do so.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/uk/your-ad-choices.

5. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the “Unsubscribe” link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.
The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

Rapidmail

This website uses Rapidmail for the sending of newsletters. The provider is the rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany.

Rapidmail services can, among other things, be used to organize and analyze the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter are archived on Rapidmail servers in Germany.

If you do not want to permit an analysis by Rapidmail, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website.

Data analysis by Rapidmail

For analytical purposes, e-mails sent via Rapidmail are tagged with a so-called “Tracking Pixel”, which connects to Rapidmail’s servers once the e-mail is opened. As a result, it is possible to determine whether a newsletter e-mail was actually opened.

With the assistance of Rapidmail we are also able to determine whether and which links in the newsletter message the recipient clicked. All links integrated into the e-mail are so-called Tracking Links that enable us to count your clicks.

For more details on the Rapidmail analysis functions, please follow this link: https://de.rapidmail.wiki/kategorien/statistiken/.

Legal basis

The data is processed based on your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.

Storage period

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

For more details, please consult the Data Protection Regulations of Rapidmail at: https://www.rapidmail.de/datensicherheit.

Execution of a contract data processing agreement

We have executed a contract with Rapidmail, in which we require Rapidmail to protect our customers’ data and to refrain from sharing such data with third parties. You may review this contract under the following link: https://de.rapidmail.wiki/files/adv/muster-auftragsdatenverarbeitung.pdf.

6. Plugins and tools

YouTube with extended data protection

Our website uses plugins of YouTube's website. The provider of the page is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in the extended data protection mode. According to YouTube, this mode means that YouTube does not save any information about visitors to this website before they watch the video. However, the extended data protection mode does not necessarily preclude the transmission of data to YouTube partners. YouTube connects to the Google DoubleClick network, regardless of whether you watch a video.

As soon as you start a YouTube video on our website, a connection to the YouTube servers is established. The YouTube server receives information about which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly assign your surfing behaviour to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube can save various cookies on your end device after starting a video. With these cookies, YouTube can receive information about visitors to our website. This information is used, among other things, to collect video statistics, improve usability, and prevent fraud. The cookies stay on your device until you delete them.

Sometimes further data processing can take place after the start of a YouTube video, which we have no influence on.

We use YouTube in the interest of creating an attractive online offer. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 (f) GDPR.

Further information on YouTube's data protection can be found in their privacy policy: https://policies.google.com/privacy?hl=en.

7. Payment providers and resellers

PayPal

We offer payment via PayPal, among other means, on our website. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
If you select payment via PayPal, your entered payment data will be transmitted to PayPal.

The transmission of your data to PayPal is based on Art. 6 para. 1 (a) GDPR (consent) and Art. 6 para. 1 (b) GDPR (processing to fulfil a contract). You can revoke your consent to data processing at any time. A revocation does not affect the effectiveness of data processing which was carried out before the revocation.

8. Shipping service providers 

DHL

If the goods are delivered by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn), we will provide DHL with your email address in accordance with Art. 6 para. 1 (a) GDPR before delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent in the ordering process. Otherwise, we only give DHL the recipient's name and delivery address for the purpose of delivery in accordance with Art. 6 para. 1 (b) GDPR.

The data will only be transmitted if this is necessary for the delivery of goods. In this case, prior coordination of the delivery date with DHL or the notice of delivery is not possible. Your consent can be revoked at any time with future effect vis-à-vis the controller described above or vis-à-vis the transport service provider DHL.

9. Our social media appearances

Data processing through social networks

We maintain publicly available profiles in social networks. The individual social networks we use can be found below.

Social networks such as Facebook, Google+ etc. can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or banner ads). When you visit our social media pages, numerous data protection-relevant processing operations are triggered. In detail:

If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside of your social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to.

Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.

Legal basis

Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 (1) (a) GDPR).

Responsibility and assertion of rights

If you visit one of our social media sites (e.g., Facebook), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can in principle protect your rights (information, correction, deletion, limitation of processing, data portability and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g. Facebook).

Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.

Storage time

The data collected directly from us via the social media presence will be deleted from our systems as soon as the purpose for their storage lapses, you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions - in particular, retention periods - remain unaffected.

We have no control over the storage duration of your data that are stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g. in their privacy policy, see below).

Individual social networks

Facebook

We have a profile on Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Facebook’s statement the collected data will also be transferred to the USA and to other third-party countries.

We have signed an agreement with Facebook on shared responsibility for the processing of data (Controller Addendum). This agreement determines which data processing operations we or Facebook are responsible for when you visit our Facebook Fanpage. This agreement can be viewed at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can customize your advertising settings independently in your user account. Click on the following link and log in: https://www.facebook.com/settings?tab=ads.

Details can be found in the Facebook privacy policy: https://www.facebook.com/about/privacy/.

Instagram

We have a profile on Instagram. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. For details on how they handle your personal information, see the Instagram Privacy Policy: https://help.instagram.com/519522125107875.

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in the YouTube privacy policy: https://policies.google.com/privacy?hl=en.